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Thread: Attention all customers: Support, tech support, refunds etc "big changes please read"

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    Guillermo Mata's Avatar
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    Mar 2013
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    Attention all customers: Support, tech support, refunds etc "big changes please read"

    Hey Everyone!,

    First and for most thank you for you consistent support, with out you guys
    there would be no us. And for that we are truly thankful!

    Support is something we strive to improve on a daily bases. It’s our priority over everything. I want to make sure everyone is serviced top priority. Doesn’t matter
    How much you have spent with us. You matter to us!

    So we have made the following support resources now fully available to you at your
    Finger tips. Please copy and paste this on a document so that you can get in touch
    With us whenever you need to.

    NOTE: We don't use paypal for support "if" you open a dispute ticket with paypal you'll be banned from the entire market and jvzoo. Refunds should be handled via the sources below.

    Having technical issues? Didn’t receive your purchase?
    Simply forward your receipt and we’ll grant you access no questions at all:
    available 24/7!

    Have general questions? Use our public forum! Questions stick here and
    help everyone within out community.

    Did you run into an urgent issue? Contact our support staff
    *****but please make sure you aware of these times 11AM – 2PM EST******

    Our phone support line is available as well1-800-219-1314 (Monday, Wednesday, Friday “11AM – 2PM -EST” ) *****If we don’ answer the first try to leave a message with your email and receipt number and we’ll get to you as soon as possible. But 9 times out of 10 you’ll get a quick reply using the sources above*****

    Once again thank you! and we are looking forward toward supporting you and your business. But most importantly helping you hit the TOP!

    All the best,
    Guillermo Mata & Red Torrent Media – Support Staff
    Last edited by ADMIN; 06-23-2015 at 10:49 PM.

  2. The Following 2 Users Say Thank You to Guillermo Mata For This Useful Post:

    Clariza (06-24-2015),Ruth (06-25-2015)

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