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Thread: Problem Accessing My Purchase

  1. #1
    OMF Member
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    Problem Accessing My Purchase

    I purchased the Site Analysis software but was not provided the link/access to the membership site containng training. I sent support ticket but the only reply I received was to join the facebook group which I did but is still pendind for 2 days.

    I can access the software, but I cannot figure out how to use it without access to the training site.

    PLEASE provide support for this product!!!!!!!

    Puchase receipt below.
    paypal Dec 4, 2017 08:50:08 PST
    Transaction ID: 5E517383V3196380S

    Hello
    You sent a payment of $49.00 USD to Red Torrent Media LLC
    (info@RedTorrentMedia.com)


    It may take a few moments for this transaction to appear in your account.
    Merchant
    Red Torrent Media LLC
    info@RedTorrentMedia.com
    800-219-1314 x0 Instructions to merchant
    You haven't entered any instructions.
    Shipping address - confirmed

    Shipping details
    The seller hasnít provided any shipping details yet.
    Description Unit price Qty Amount
    Red Torrent Media
    $49.00 USD 1 $49.00 USD
    Subtotal $49.00 USD
    Total $49.00 USD
    Payment $49.00 USD
    Payment sent to info@RedTorrentMedia.com

  2. #2
    RED TORRENT MEDIA LLC
    Guillermo Mata's Avatar
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    DALLAS, TX
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    Re: Problem Accessing My Purchase



    Quote Originally Posted by jwchambers View Post
    I purchased the Site Analysis software but was not provided the link/access to the membership site containng training. I sent support ticket but the only reply I received was to join the facebook group which I did but is still pendind for 2 days.

    I can access the software, but I cannot figure out how to use it without access to the training site.

    PLEASE provide support for this product!!!!!!!

    Puchase receipt below.
    paypal Dec 4, 2017 08:50:08 PST
    Transaction ID: 5E517383V3196380S

    Hello
    You sent a payment of $49.00 USD to Red Torrent Media LLC
    (info@RedTorrentMedia.com)


    It may take a few moments for this transaction to appear in your account.
    Merchant
    Red Torrent Media LLC
    info@RedTorrentMedia.com
    800-219-1314 x0 Instructions to merchant
    You haven't entered any instructions.
    Shipping address - confirmed

    Shipping details
    The seller hasnít provided any shipping details yet.
    Description Unit price Qty Amount
    Red Torrent Media
    $49.00 USD 1 $49.00 USD
    Subtotal $49.00 USD
    Total $49.00 USD
    Payment $49.00 USD
    Payment sent to info@RedTorrentMedia.com
    email me support@redtorrentmedia.com

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